VOTED BEST OF FEDERAL WAY FOR AUTOMOTIVE REPAIR 2021 & 2022

5

Tyler, Mike and crew are very patient and understanding, friendly and helpful. Very thorough mechanics!

4

I’ve been taking my car to Northshore Automotive for the last two years. They are very professional, trustworthy and fair with their pricing. I would recommend them to anybody.

5

I have used Northshore Automotive for the past 6 years. They are always clear about the work that needs to be done and the estimated cost. They always have my car repaired same day or at least within 3 days.

5

4

They did a great job like they always do.

3

They overcharge for their services.. also felt like I was talking to an inhumane machine! But they could be good if they didn’t do those things above.! They charged me 500$ for a part, and they didn’t have to!! I didn’t know that.. Since I’m trying to keep my car running good on a budget! Then I called for a price quote on an exhaust leak that may be related to the issue they fixed.. and they charged me 200$ more then another shop.. ughh.. aside from that they did a repair in two hours..and could be good

5

2

I went online to make an appt and received a call to confirm that I would be able to make it at the 8 am slot. I got there a few minutes early was told that it would take the whole morning so I decided to walk down to the Starbucks and do some grocery shopping at the Safeway. I took an Uber back around 10 only to see my car in the same spot, so when I went in they said that they were just getting ready to pull it in. I found this to be unacceptable since I had an early appointment and nobody decided to call me to say that it wouldn't be done on time. This was on a Friday and I had other errands to run. The service I ask for was to check my brakes and look into a services light. So for this to take all day and to have an appointment and most of the morning gone. I asked for my keys and took my car. Haven't rescheduled and probably won't.

5

1

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