Auto Repair in Federal Way

My experience was very good. They did what they said they would, it was done in a day, and it passed emissions afterwards. Art was very helpful and responsive with my emails and phone calls. I'm sure I'll come back when needed. Plus they work Saturdays which is a huge bonus for me:-)

Excellent job, completed on time as promised.

Honest, friendly and customer oriented every time. I get a detailed list of what needs to be done and a proposed list of items that should be taken care of in the next couple months. I never have to worry or think twice about calling the shop for service to any of my vehicles.

Northshore Automotive has always provide us with a high quality of service. The management and techs are knowledgeable and friendly.

Took my care into Northshore Auto, I had previuosly been a long time customer with another auto service in Federal Way but was unhappy with customer care. Northshore was great! Look over the whole car, broke down all repairs needed and got to work on what I needed done first. I will definetly be a returning customer. Art was the one who helped me, he was courteous, professional, and explained everything to be in detail. He was honest about what needed to be done and how much it would cost. Thanks Art! I will be back

They worked with me to find the problem with my truck. They went the extra mile and charged me fairly.

j.r. did a good job. he got my new car in your computer and got my 2012 elantra promptly serviced

Replaced the water pump, theromstat and serpentine belt on my 1998 Contour and it runs like a champ! Quick service, great communication with Art. Thanks.

These guys are awesome. Not the cheapest shop in town, but they do great work. Art is a straightforward guy, no BS.